Returns & Exchanges
At CHARGING SOLUTIONS, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Initiate Your Request
Log into your customer account and select the order containing the items you wish to return to receive a pre-paid shipping label.
Package Your Items
Place the original items securely in their packaging, ensuring all designer tags and protective seals are intact to avoid processing delays.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 days of starting the request.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing